At Taylor & Madison, every order is special, and we handle each one with the same care and attention that goes into creating our pieces. From the first stitch to the final check, we make sure your order arrives in perfect condition and ready to be loved.

Processing Time

Please allow 1 to 3 business days for us to carefully prepare and package your order. During this time, our team checks every detail to ensure quality and presentation meet our highest standards.

Delivery Time

Once your order is shipped, please allow an estimated 5 to 10 business days for delivery, depending on your location. We partner with trusted carriers to make sure your package arrives safely and on time.

Delivery Costs

We’re happy to offer free delivery on all orders within the United States. It’s our way of saying thank you for supporting independent design and choosing Taylor & Madison.

Tracking Your Order

Once your order has been dispatched, you’ll receive a confirmation email with a tracking link so you can follow your package from our studio to your doorstep.

Order Delay Notice

We always do our best to meet the estimated delivery times. However, during busy seasons or high-demand periods, shipping and processing may take a little longer. Delivery times can also vary based on your location and courier conditions.

Need Assistance

Our support team is always here for you. If you have any questions about your order or delivery, please reach out to us at support@taylorandmadison.com. We’ll be glad to help.

Thank You for Your Support

Your support means the world to us. Thank you for being part of the Taylor & Madison community. We can’t wait for you to enjoy your new pieces.